Folly Mart Privacy Policy
At Folly Mart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
Last Updated: February 2026
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, and billing information when you create an account or place an order
- Payment Information: Card details processed securely through our payment providers (we do not store full card numbers)
- Usage Data: Information about how you interact with our website, including pages visited, products viewed, and browsing patterns
- Device Information: IP address, browser type, operating system, and device identifiers
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including delivery and payment processing
- Communicate with you about your orders, account, and customer service enquiries
- Send promotional emails and newsletters (only with your consent)
- Improve our website, products, and services based on your feedback and usage patterns
- Prevent fraud and ensure the security of our platform
3. Data Sharing & Third Parties
We do not sell your personal information. We may share your data with:
- Delivery Partners: To fulfil and deliver your orders
- Payment Processors: To securely process your transactions
- Service Providers: Who assist us in operating our website and business
- Legal Requirements: When required by law or to protect our rights
4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience:
- Essential Cookies: Required for the website to function properly (e.g., shopping cart, login sessions)
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements (with your consent)
You can manage cookie preferences through your browser settings at any time.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant providers
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
6. Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct any inaccurate information
- Erasure: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order history is typically retained for 7 years for accounting purposes.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@follymartstores.co.uk
- Phone: +44 7769 75 9116
- Address: Manchester, United Kingdom